FAQ’s
Product
All our jewelry is made in NYC!
No – we only use quality diamonds in our jewelry to ensure it stays intact for everyday wear and activities. You can wear our jewelry 24/7 – while showering, swimming, sleeping or working out without being worried about our products losing their shine or quality.
We always use the highest quality diamonds for our jewelry. D-G colors, VS clarity, excellent cut.
The only thing that makes a lab-grown diamonds different from natural diamonds is their origin. Lab-grown diamonds are “grown” inside a lab using technology to replicate the natural diamond growing process. The result is a man-made diamond that is chemically, physically, and optically the same as regular diamonds which are mined below the surface!
Lab-grown diamonds are not fakes – They have all the same physical and chemical properties of a mined diamond. Even experts would need high tech equipment only available in gemological laboratories to tell the difference between a mined or a lab-grown diamond.
Absolutely. Every Mioraahs piece is crafted exclusively with lab-grown diamonds— not only because they’re chemically and optically identical to mined diamonds, but because they’re created with minimal environmental impact and no association with conflict mining!
Not at all. To the naked eye — and even to most experts — lab-grown and mined diamonds are indistinguishable. The only way to tell them apart is through advanced gemological testing. So when you’re wearing Mioraahs, you’re wearing the same sparkle, brilliance, and beauty — with none of the ethical compromise.
Yes! Our diamonds are created in a lab, their journey is completely traceable and ethically created from conception to your wardrobe.
Our diamonds are made from conflict free production, adhering to strict environmental and human rights policies.
Our jewelry is made for everyday wear and activity. Occasionally, we recommend that you soak your jewelry in a soap and water mixture for about 10-15 minutes. This will wash off moisturize accumulated from makeup, lotion, and other wet products or stains.
Order & Shipping
We ship worldwide with free delivery!
Shipping is always on us! We offer free worldwide shipping on all orders.
Once your order is placed, we dispatch your package within 24 hours. Expect your jewelry to arrive within 5-7 working days.
If you need your package urgently, please contact us via e-mail (mioraahsnewyork@gmail.com) and our team will try our best to accommodate your request.
You can track your order through the DHL link that you have received by email. If you have any problems or inquires, contact us at mioraahsnewyork@gmail.com and we will make sure you receive assistance!
Yes, always. All our shipments are 100% insured by us.
Yes, always. All our shipments are 100% insured by us.
Returns & Exchanges
Of course! At mioraahs, we offer a no questions asked return policy. You are allowed to exchange or return your pieces 30 days from delivery. Please just make sure that the items are returned unworn and in the original packaging.
Yes! Returns or exchanges are always on us – You won’t have to pay any return shipping fee and will be fully refunded as soon as we receive your package.
Send us an e-mail with your order number to mioraahsnewyork@gmail.com and we will provide you with a return label and the return shipping instructions.
The full amount of your return will be refunded within a maximum of 5 days after receiving the piece in our atelier for verification.
Each country has its regulations. We can only provide you with a return or exchange label from the country where the order was initially shipped.
Duties & Taxes
United States &Canada:
Import duties are ALWAYS included in the United States and Canada. Sales Tax however, will be calculated at checkout. We guarantee that there won’t be anything additional to pay upon checkout.
European Union, United Kingdom, Switzerland, Australia, Hong Kong and Singapore:
In these regions you won’t have to pay any additional duties or taxes. We guarantee that there won’t be anything additional to pay upon checkout.
For all other regions:
If your order is subject to duties, taxes, or related fees, you’ll have the option to be pre-pay them at checkout (so that you won’t need to pay any additional fees after your package is delivered).
Mioraahs sells in multiple currencies, including US Dollars, Canadian Dollars, Swiss CHF, EU Euros, UK Pounds, Australian Dollars, Singapore Dollars and Hong Kong Dollars.
Just make sure you’re shopping from the correct country website: To change the currency you’re shopping in (and country you’re shipping to), just scroll down to the bottom of the page and select the correct country.
Warranty & Certificate
Of course! We are here to help. Contact us via email:mioraahsnewyork@gmail.com
Every jewelry purchase is always accompanied by a certificate of authenticity with shipment
stating that your mioraahs piece has passed a thorough quality control, is genuine and made out of sustainable materials.
Gifting
Of course! We offer free sustainable gift wrapping and the option to add a personalized handwritten note for a special occasion.
Payments
We offer multiple ways to pay for your items and accept most common credit cards and local payment gateways. To see the accepted payment methods in your country; simply go tocheckout, add your address and all relevant options will appear. We also offer PayPal and Apple Pay.

